Privacy Policy for SilentReel

Last updated: December 10, 2025

Introduction

Welcome to SilentReel, an AI-powered video automation platform designed to generate and upload faceless YouTube videos. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our service.

By using SilentReel, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

We collect information you provide directly to us, as well as information collected automatically through your use of our platform. Specifically, we collect:

• Account Information: Email address, password, YouTube channel URL, full name (optional), theme preferences, notification preferences.
• Session Data: User ID, email, channel URL, OAuth status, wallet balance, subscription plan.
• OAuth Tokens: Access and refresh tokens for YouTube integration.
• Video History: File paths, YouTube URLs, costs, timestamps of generated videos.
• Transaction Data: Flutterwave payment references, amounts, subscription plans.
• Settings: Voice style preferences, video resolution, selected AI models, language settings.
• Usage Data: Interactions with our platform, including prompts submitted for AI generation.

How We Use Your Information

We use the collected information for the following purposes:

• Authentication and Account Management: To create and manage your account, verify your identity, and provide secure access to our services.
• Service Provision: To generate scripts using OpenAI, create images with Stability AI, produce voiceovers via Murf AI, render videos through Shotstack, and upload content to YouTube.
• Billing and Subscriptions: To process payments, manage subscriptions, and maintain wallet balances.
• Personalization: To customize your experience based on preferences and settings.
• Analytics and Improvement: To analyze usage patterns, improve our services, and develop new features.
• Communication: To send notifications, updates, and respond to your inquiries.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• Third-Party Service Providers: We share data with integrated services to provide our functionality:
  • YouTube API: OAuth tokens and channel data for video uploads.
  • OpenAI: Prompts and scripts for AI-generated content.
  • Stability AI: Image generation prompts.
  • Murf AI: Text content for text-to-speech conversion.
  • Shotstack: Image and audio URLs for video rendering.
  • Google OAuth: Email and channel information for authentication.
  • Flutterwave: Payment processing data.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement robust security measures to protect your personal information:

• Passwords are hashed using secure algorithms.
• OAuth tokens are stored securely and encrypted.
• All data transmission is encrypted using HTTPS.
• Access to personal data is restricted to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data, video history, and transaction records are retained indefinitely unless you request deletion. Session data may be retained for shorter periods for security and analytics purposes.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage. These may include:

• Session cookies for maintaining login status.
• Preference cookies for theme and notification settings.
• Analytics cookies to understand platform usage.

You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

Third-Party Services

SilentReel integrates with various third-party AI services and APIs. Please review the privacy policies of these providers:

• OpenAI Privacy Policy
• Stability AI Privacy Policy
• Murf AI Privacy Policy
• Shotstack Privacy Policy
• YouTube/Google Privacy Policy
• Flutterwave Privacy Policy

We are not responsible for the privacy practices of these third parties. Your use of their services through SilentReel is subject to their respective policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal limitations.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Restriction: Limit processing of your data in certain circumstances.

To exercise these rights, please contact us using the information below. We will respond to requests within 30 days.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

Children's Privacy

SilentReel is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

Compliance with Laws

We comply with applicable data protection laws, including GDPR for EU users and CCPA for California residents. If you are subject to these regulations, additional rights may apply.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification. Your continued use of SilentReel after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: admin@silentreel.com

We are committed to addressing your concerns promptly and transparently.